JML Consulting Experience:
Core Strengths:
Vision Development
> Road Mapping
> Strategic Partnership
> Brand Development
> Sales & Marketing on & Off line
> Sales Execution
> Customer Journey
> Customer Experience
Business Founder, Director, Board Member & Investor 2004-Date
SKIPLEX UK 2009-Date
Established 4 Indoor ski centres in UK – one for charity/Help for Heroes – quiet simply “we move mountains”… we bring them to your doorstep!
Vision : 30 Ski Centres in the UK
www.skiplex.co.uk
FRESH BEVERAGES INTERNATIONAL 2004-Date
Developed “Shinsen” Dosing Cap – a new bottle cap that can store fresh ingredients that are released one the bottle cap is opened – making a fresh healthy beverage (with all the goodness inside).
Secured Global Licence – Manufacturing Japan – Pilot plant Dublin – Strategic “open door innovation” Partners. Worked with both Global & local beverages players in over 40 countries.
Consulting Business Manager Roles 2003-Date
Indoor Ski Centre Dublin & Hypoxi Health Studio 2010-Date
Restructured business resulting in positive cash flow & EBITDA,
> Increased revenue per customer by multiple of 6,
> Ski Revenue +53%
> Improved overheads and cost base by 52%
> Built Marketing Fund 10% Rev
> Overseeing Major Insurance Claim & Managing New Building Project
> Development of new Cloud-based CRM, Booking & on-line payments systems, On-line Shop and Website
> Development of New profit Centres
> Staff Resourcing, Training & Rota Management
> Customer Journey Management
> Customer Experience Development
www.skicentre.ie
WHITE CAR RENTAL (TESLA) www.white.car 2016-Date
Involved in establishing new disruptive car rental model based on using the Tesla S 90D. Open in 3 sites in the UK and planning opening in Dublin in 2017
FREEDOM CLIMBER LLC (Agent) Jan 2017-Date
> Installation of first climbing wall in Ireland
> In discussion with further locations
iFLY SKY DIVING – Nov 2014 – Aug 2016
Market Feasibility and Site Location and planning Project.
CONSCIOUS WATER Jan 2015-Jan 2016
Assisted owner in establishing “flower essence based business aimed at 5-7 star hotel & Spa sector in UK, from funding, finding the Team, ingredients, packaging, manufacturing solutions, route-to-market, sales & marketing … www.consciouswater.com
DANONE WATERS Dec 2003 – Dec 204
Consulting Country Manager
Customer Experience & Business Development Jan 2004 – Jan 2007
Supported a variety of retail business from developing “The Sony Way” to leisure, clothing, Garden Centres SIMI (Motor Industry Body), SAAB, BMW and 16 Motor Dealerships
Mystery Shopping & Customer Journey Analysis
> Customer Experience Training & Development
> Sales Process Development
> Consultative Sales Training
> 360 Strategic Business Review
Industry Bodies:

Marketing & Social Media Consultant: 2012- 2017
Member of Chris Cardell’s VIP Inner Circle – Implemented cutting-edge Google Ad Word, Youtube and Facebook Re-Marketing, conversions and social strategies and focused on commercial optimization of client websites.
Work included:
> www.fitzwilliamprivateclinic.ie – Ireland’s leading snoring clinic, femilift, menopause clinic;
> www.mediserve.ie & www.contactcare.ie – Innovative Doctor Led – Home Care Service – empowering people to live independently (instead of going into full time care) using the latest Technology to give customers their dignity.
> www.skicentre.ie – Ireland’s leading Ski Centre